Clear answers
Account, subscription, tools, privacy and security information.
Account management, project preparation, Telegram subscription synchronization and selected bot workflows are available. Web processing tools are opening progressively and are marked clearly when still in development.
A verified Telegram account can synchronize its active SwiftTool plan with the web app. The exact availability of a feature can still depend on the interface and rollout stage.
Free is used when no VIP record exists, the subscription expired or the identity could not be verified. SwiftTool does not promote an account based on an unverified numeric ID.
The planned web workflow focuses on SRT and VTT, with readable TXT transcript output where relevant. Availability is shown inside each tool.
SwiftTool is designed for subtitle translation across more than 99 languages. Language quality varies by source, terminology and recording context, so important output should be reviewed.
No. Only supported public sources and formats are processed. Users remain responsible for rights, permissions and the terms of the source service.
No. Source, temporary and result files use documented retention windows and can expire earlier when a user deletes a project or account. Exact retention is described in the privacy pages.
SwiftTool uses OAuth state, PKCE and a server-side code exchange. Access tokens are used only to retrieve the verified profile and are not stored as long-lived account secrets.
Yes. The profile lists active sessions. A newly created session cannot disconnect older sessions during its first 24 hours.
Yes. The profile provides a machine-readable data export and an authenticated deletion request with a documented grace period.
Not yet. Plugins for DaVinci Resolve, Adobe Premiere Pro and After Effects are currently in development and are labelled Coming soon.
Use the public support form for account, billing, technical or privacy questions. Signed-in users can also send in-app feedback, which remains in the administration system.
Send a structured request to the support team.